Terms of service
Summary terms for ExpertEye Solutions Limited services. These should be reviewed by your legal adviser before launch.
1. Our services
Each product describes its inclusions, exclusions, delivery approach and support. Tailored projects are governed by the written proposal you accept.
2. Orders and payment
Prices are in Kenyan shillings. Work begins once payment is confirmed or, for tailored projects, according to the agreed payment schedule.
3. Your responsibilities
You agree to provide timely access, information and content needed to deliver the service. Delays in providing these may move delivery dates.
4. Changes to scope
Work outside the agreed scope is quoted separately and only started with your written approval.
5. Third-party costs
Licences, hosting, hardware, payment-provider and government fees are your responsibility unless the product states otherwise.
6. Intellectual property
On full payment, deliverables created specifically for you are yours, excluding third-party and pre-existing components which are licensed for your use.
7. Cancellations and refunds
See our refund policy.
8. Contact
info@experteyeltd.com · +254 110 054 029 · Pramukh Tower, 4th Floor, Westlands Road, Nairobi.